Shipping and Delivery Policy

At Newsi.online, we are committed to providing high-quality kitchen items with reliable and efficient shipping services. We understand the importance of timely delivery, which is why we have designed a customer-focused shipping policy to ensure your shopping experience is smooth and satisfying.

Our goal is to not only offer premium kitchen products but also exceptional customer service from order placement to delivery. Below, we outline our shipping and delivery procedures to keep you informed every step of the way.

1. Shipping Methods and Carriers

We offer multiple shipping options to cater to our customers' needs. Our orders are handled by trusted shipping carriers known for their reliability.

Shipping Options:
✅ Standard Shipping – The most cost-effective method, typically taking 5 to 7 business days within Pakistan.
🚀 Expedited Shipping – For faster delivery, your order will arrive within 2 to 3 business days.
⚡ Same-Day Shipping – Available in selected regions for orders placed before the cut-off time.

📦 Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment in real-time.

2. Shipping Charges

We strive to keep shipping costs affordable and transparent. Charges depend on destination, shipping method, and order value.

✅ Free Shipping: Orders over PKR 5,000 qualify for free standard shipping within Pakistan.
💰 Standard Shipping Fee: For orders below the free shipping threshold, a standard shipping fee applies, calculated at checkout.
🚀 Expedited Shipping Fee: Available for an additional cost, based on location and package weight.

3. Delivery Timeframes

We work hard to ensure your order is processed and delivered on time. Below are our estimated delivery times:

📌 Processing Time: Orders are processed within 1-2 business days after payment confirmation.
📦 Standard Delivery: Takes 5-7 business days depending on your location.
🚀 Expedited Delivery: Arrives within 2-3 business days.

Note: Unexpected delays (e.g., weather conditions, courier issues, or public holidays) may affect delivery times.

4. International Shipping

Currently, Newsi.online only ships within Pakistan. International shipping may be introduced in the future. Stay updated by checking our website or contacting customer support.

5. Order Tracking

Once your order is shipped, we will send an email with tracking details, allowing you to monitor your package’s journey until delivery.

If you experience any tracking issues or delays, feel free to contact our customer support team for assistance.

📩 Email: newsi@gmail.com
📞 Phone: +92 300 1124117

6. Damaged or Lost Items

We ensure all products are carefully packaged and shipped. However, if you receive a damaged or missing item, follow these steps:

🔹 Damaged Items: Report the issue within 48 hours of receiving your package. Include clear pictures of the damage for a quicker resolution. We will replace or refund the affected product.
🔹 Lost Packages: If your order is marked delivered but has not arrived, contact us immediately. We will work with our courier partners to resolve the issue.

7. Customer Support & Satisfaction

At Newsi.online, customer satisfaction is our top priority. If you have any questions regarding shipping, delivery, or your order, our dedicated support team is here to assist you.

📍 Address: Lahore, Pakistan
📩 Email: newsi@gmail.com
📞 Phone: +92 300 1124117

Conclusion

Thank you for choosing Newsi.online for your kitchen essentials! We are committed to providing you with high-quality products and hassle-free delivery. Shop with confidence, knowing that we are here to serve you. 🚀🎉